Intellectual Property Claim Policy

Chantcds respects the intellectual property rights of others and expects users, partners, suppliers, and content contributors associated with chantcds.com to do the same.

This Intellectual Property Claim Policy explains how to submit a good-faith notice if you believe content, images, text, trademarks, designs, or other materials appearing on our website infringe your intellectual property rights.

Summary

Store: Chantcds

Website: chantcds.com

Claim Types: Copyright, trademark, design, image, brand, or other intellectual property concerns

Claim Method: Email

Contact Email: [email protected]

Required Information: Identification of the protected work, allegedly infringing material, contact information, supporting evidence, and a good-faith statement

Response: Claims are reviewed individually based on the information provided

Support Hours: Monday-Saturday, 8:00 AM-7:00 PM Eastern Time (ET)

1. Our Commitment to Intellectual Property Rights

We aim to operate chantcds.com in a manner that respects valid intellectual property rights.

We do not knowingly intend to use content that unlawfully infringes the rights of another party.

If you believe that material appearing on our website violates your intellectual property rights, please submit a complete notice using the process described below.

2. Types of Claims We Accept

We may review claims relating to alleged infringement of rights such as:

• Copyright
• Trademark
• Trade dress
• Registered designs
• Product photography
• Original artwork
• Written content
• Logos
• Brand names
• Product designs
• Other legally protected intellectual property

Each claim is reviewed based on the specific facts and information submitted.

3. Before Submitting a Claim

Before submitting a complaint, please confirm that:

• You own the intellectual property right or are authorized to act for the owner.
• The right you are asserting is valid and applicable.
• The material you identify appears on chantcds.com.
• You have a good-faith basis for believing the use is unauthorized.
• Your notice contains accurate information.

Submitting incomplete or inaccurate information may delay our review.

4. How to Submit an Intellectual Property Claim

To submit an intellectual property claim, email:
[email protected]

Please use a clear subject line such as:
Intellectual Property Claim - [Your Name or Company Name]

5. Information Required in a Claim

Your notice should include the following information:

A. Claimant Information

Provide:

• Full legal name
• Company name, if applicable
• Mailing address
• Email address
• Telephone number, where available

B. Authority to Submit the Claim

State whether you are:

• The intellectual property owner; or
• An authorized representative acting for the owner

If you are acting on behalf of another person or business, please provide information showing your authority to submit the claim.

C. Identification of the Protected Work

Clearly identify the intellectual property you believe is being infringed.

This may include:

• Copyrighted work
• Trademark
• Registered design
• Photograph
• Illustration
• Product design
• Logo
• Written content
• Other protected material

Where available, include:

• Registration number
• Registration jurisdiction
• Registration date
• Official registration record
• Original publication
• Source files
• Other relevant proof of ownership

D. Identification of the Allegedly Infringing Material

Please identify the exact material on chantcds.com that you believe infringes your rights.

Include:

• Specific webpage URL
• Product page URL
• Product name
• Image location
• Description of the material
• Screenshots where useful

The information should be sufficiently specific for us to locate the material.

E. Explanation of the Alleged Infringement

Explain why you believe the identified material infringes your intellectual property rights.

Please describe:

• The right you own
• How the material on our website allegedly copies or uses that right
• Why you believe the use is unauthorized

F. Good-Faith Statement

Include a statement substantially similar to:
"I have a good-faith belief that the use of the material described in this notice is not authorized by the intellectual property owner, its authorized representative, or applicable law."

G. Accuracy Statement

Include a statement substantially similar to:
"I confirm that the information in this notice is accurate and that I am the owner of the intellectual property right identified in this notice or am authorized to act on behalf of the owner."

H. Signature

Please include:

• Your physical signature; or
• Your electronic signature, such as your typed full legal name

6. Copyright Claims

For copyright-related complaints, please provide:

• Identification of the copyrighted work
• Proof of ownership or authorized representation
• Exact location of the disputed material
• Explanation of the alleged unauthorized use
• Your contact information
• Good-faith statement
• Accuracy statement
• Signature

Copyright claims involving material hosted on or displayed through our website may also be handled under our separate DMCA Policy where applicable.

7. Trademark Claims

For trademark complaints, please provide:

• Trademark name
• Registration number, where applicable
• Registration jurisdiction
• Trademark owner
• Goods or services covered by the registration
• Exact webpage or product where the mark allegedly appears
• Explanation of why the use is likely to infringe the asserted right
• Supporting documentation

If the trademark is unregistered, please provide evidence supporting your claimed rights.

8. Image and Photography Claims

If your complaint concerns a photograph or image, please provide:

• Original image or source
• Evidence that you own or control the image rights
• Original publication date where relevant
• Exact URL where the image appears on chantcds.com
• Description of the allegedly unauthorized use

If you are the photographer's representative, please provide evidence of your authorization.

9. Design and Product Design Claims

For claims involving a registered or protected product design, please provide:

• Registration information where applicable
• Jurisdiction
• Images or drawings of the protected design
• Explanation of the protected elements
• URL of the allegedly infringing product
• Comparison information where helpful

10. Supporting Documentation

Supporting materials may include:

• Registration certificates
• Official trademark records
• Copyright registration records
• Source files
• Original photographs
• Contracts
• License agreements
• Assignment documents
• Publication records
• Screenshots
• Business records demonstrating ownership

Please provide only information relevant to the claim.

11. Review of Claims

After receiving a sufficiently complete claim, we may:

• Review the identified material
• Review supporting documentation
• Confirm the location of the material
• Request additional information
• Contact the affected party
• Temporarily restrict access to material where appropriate
• Remove material where appropriate
• Decline a claim where sufficient support is not provided

Each claim is reviewed based on the available information and applicable circumstances.

12. Requests for Additional Information

If a claim is incomplete, we may request additional information before taking action.

Additional information may be required where:

• Ownership is unclear
• The identified material cannot be located
• The legal right asserted is unclear
• Authorization to act is not established
• The claim does not explain the alleged infringement
• Supporting documents are insufficient

Our ability to review a claim may depend on receiving the requested information.

13. Removal or Restriction of Content

Where a claim appears sufficiently supported, we may take appropriate action, which may include:

• Removing content
• Disabling access to content
• Removing product images
• Updating product listings
• Suspending relevant content
• Requesting clarification from the content provider

Taking temporary action during review does not necessarily mean that we have made a final legal determination regarding the claim.

14. Rejected or Unsupported Claims

A claim may not result in removal where:

• The claimant does not establish ownership or authority
• The allegedly infringing material cannot be identified
• The provided information is materially incomplete
• The claim appears mistaken
• There is evidence of authorization or licensing
• The use may be legally permitted
• The asserted right does not apply to the material identified

Where appropriate, we may request further information before closing the matter.

15. Counter-Information and Disputed Claims

In some circumstances, the person or party responsible for disputed content may provide information showing that:

• The content is original
• Permission was granted
• A license exists
• The material belongs to another rights holder
• The claim was submitted in error
• The use is otherwise legally permitted

Where a dispute cannot be resolved based on available information, the parties may need to resolve the underlying ownership or infringement issue through appropriate legal channels.

16. False or Misleading Claims

Do not knowingly submit false, fraudulent, misleading, or abusive intellectual property claims.

A person submitting a claim is responsible for the accuracy of the information provided.

Knowingly submitting false information may result in consequences under applicable law.

17. Privacy of Claim Information

Information submitted in an intellectual property complaint may be used to:

• Review the complaint
• Contact the claimant
• Contact affected parties
• Investigate the disputed material
• Maintain legal or business records
• Comply with legal obligations

Where reasonably necessary, certain information from the complaint may be shared with the person or organization responsible for the disputed content.

Personal information will otherwise be handled in accordance with our Privacy Policy and applicable law.

18. Confidential Information

Please do not submit unnecessary confidential, financial, medical, or highly sensitive personal information with an intellectual property complaint.

Provide only the information reasonably necessary to support your claim.

19. Third-Party Content

Some content accessible through our website may originate from third-party providers, suppliers, platforms, or service providers.

Where a third party independently controls disputed material, we may direct the claimant to the appropriate provider or rights-management process.

20. Supplier and Product Content

Product-related materials may include information provided by suppliers or other authorized sources.

These materials may include:

• Product photographs
• Product descriptions
• Technical information
• Sizing information
• Brand information

If we receive a credible claim relating to such content, we may review the relevant source and take appropriate action.

21. Repeat or Serious Infringement Concerns

Where we identify repeated or serious intellectual property concerns associated with specific content sources, accounts, or suppliers, we may take further action where appropriate.

This may include:

• Removing disputed content
• Restricting access
• Ending use of specific materials
• Reviewing supplier relationships
• Taking other reasonable protective measures

22. No Transfer of Rights

Submitting an intellectual property complaint does not transfer ownership of any intellectual property right to Chantcds.

Likewise, acknowledging receipt of a claim does not mean that Chantcds accepts liability or agrees that infringement has occurred.

23. No Legal Determination

Our review process is intended to address intellectual property concerns relating to content appearing on our website.

It does not replace a court, government agency, trademark office, copyright office, or other authorized legal decision-maker.

Where ownership or infringement is genuinely disputed, the affected parties may need to obtain independent legal advice or pursue an appropriate legal process.

24. Good-Faith Resolution

We encourage rights holders to provide complete and accurate information so that concerns can be reviewed efficiently.

Our goal is to address legitimate intellectual property issues in good faith while avoiding improper removal of lawful content.

25. Claim Processing Time

The time required to review a claim depends on factors such as:

• Completeness of the notice
• Complexity of the claim
• Type of intellectual property involved
• Supporting documentation
• Whether additional information is required
• Whether another party must be contacted

We do not guarantee a specific resolution time for every claim.

26. Claim Status Requests

If you have already submitted a claim and need to request an update, contact:
[email protected]

Please include:

• Your name
• Date of the original notice
• Relevant product or webpage
• Any existing reference information
• Brief description of the claim

27. Withdrawal of a Claim

If you submitted a claim and later determine that it was incorrect or has been resolved, please contact us promptly.

Your withdrawal should identify:

• Original claimant
• Disputed material
• Date of original complaint
• Clear statement that you wish to withdraw the claim

We may retain appropriate records of the original complaint and withdrawal where legally or operationally necessary.

28. Intellectual Property Owned by Chantcds

Content owned by or lawfully licensed to Chantcds may be protected under applicable intellectual property law.

Protected materials may include:

• Website text
• Original graphics
• Original photography
• Logos
• Branding
• Page layouts
• Written content
• Product presentation
• Original design elements

Use of protected content without authorization may be prohibited except where applicable law permits otherwise.

29. Permitted Website Use

Visitors may use chantcds.com for normal personal shopping and informational purposes.

Unless permitted by law or expressly authorized, users may not:

• Commercially reproduce protected content
• Redistribute protected images
• Copy original website content for commercial use
• Use our trademarks in a misleading manner
• Falsely imply affiliation with Chantcds
• Remove ownership notices from protected materials

30. Trademark Use

Names, logos, product names, and other brand identifiers may be protected as trademarks or other proprietary rights.

Nothing on the website grants a license to use protected trademarks except where clearly stated or legally permitted.

31. Copyright Notice

Unless otherwise indicated, original website content owned by Chantcds is protected to the extent provided by applicable copyright law.

Unauthorized reproduction, publication, distribution, or commercial exploitation may violate applicable law.

32. Relationship to Our DMCA Policy

Copyright complaints that qualify for processing under the Digital Millennium Copyright Act may also be handled under our separate DMCA Policy.

Claimants should use the procedure most appropriate to the type of right being asserted.

33. Relationship to Other Policies

This Intellectual Property Claim Policy should be read together with our:

• DMCA Policy
• Terms of Service
• Privacy Policy
• Disclaimer
• Cookie Policy
• Other applicable policies published on chantcds.com

34. Changes to This Policy

We may update this Intellectual Property Claim Policy to reflect changes in:

• Website operations
• Intellectual property procedures
• Applicable legal requirements
• Contact procedures
• Business practices

Updated versions will be published on chantcds.com with a revised "Last Updated" date.

35. Contact Information

To submit an intellectual property claim or ask a question about this policy, contact:

Store: Chantcds

Website: chantcds.com

Address: 51 Oakland Ave, Farmington, CT 06032-1720, United States

Email: [email protected]

Support Hours: Monday-Saturday, 8:00 AM-7:00 PM Eastern Time (ET)

Farmington, Connecticut follows Eastern Time (ET), including Eastern Standard Time (EST, UTC-5) and Eastern Daylight Time (EDT, UTC-4) when applicable.